Callcredit Information Group

New Business Sales Support, Callcredit Information Group, Sales

Leeds

Main purpose of role

 To contribute to the Business Development team by generating face to face appointments and creating new business opportunities with clients from indentified vertical markets. Primarily through direct (outbound) telephone calls and correspondence with prospect clients.

To provide regular progress reports to the management team on telemarketing campaigns KPI’s and measurements of personal performance.

Secondly by supporting the Business Development Managers within their client activities by preparing and supplying product or technical information, preparation and manufacture of proposals and sales quotations, assistance in the research and assessment of marketing campaigns and media coverage from client markets and competitors and related technology issues.

Key tasks & accountabilities 

• Proactively canvass and contact new prospects / business leads through cold calling across various industry sectors
• Identify and speak to key decision makers
• Inform prospects of key features and benefits of our products
• Book and arrange appointments for the Business Development Managers
• Qualifying the prospects / leads before securing appointment
• Identified additional sales opportunities during telephone discussion.
• Research information relevant to sale process and appointment making process.
• Follow up calls through sending product information
• Updating records accurately on systems
• Manage time effectively to meet targets
• Administrative duties

Performance indicators 

• Daily KPI       - Daily Call Activity  
• Monthly KPI  - Min Number of Generated Appointments
• Monthly KPI  - Contracted Sales Revenue Contribution

Role requirements:
 
Skills 
Essential:

• Excellent telephone manner & clear speaker – must be a first rate communicator
• Previous track record of excellent telesales/sales or cold calling
• Demonstration of dealing / arranging appointments with B2B Key Decision Makers
• Ability to build excellent rapport with prospects and have good listening skills
• Able to research prospect and tailor sales pitch accordingly
• Ability to use common sense and initiative bring about an effective telesales call
• Motivated by achieving sales targets & meeting deadlines
• Self starter, sets personal goals and strives to achieve them
• Team player
• Ability to plan and organise self to achieve set targets
• Ability to transfer details accurately and efficiently to databases and systems

Preferred:
• Ability to close sales
• Ability to cross-sell products

Knowledge 
Essential:
• Ability to quickly learn and understand the sales process (Ongoing training will be given)

 Preferred:
• Understanding of the sales process
• Understanding of Callcredit Information Group products, business and industry

Academic & professional qualifications 
Essential:
• GCSE (or equivalent) level of qualifications

 Preferred:
• A-levels (or equivalent) or above level of qualification